just one more day. Privacy laws. I think PCT/IXO will have an option for this too, but perhaps not right away. Seems like they dont have a listing of customers emails or there is issues. Thank you all for the kind words! there is no way to reclaim money from them but you can check with my partworks for who is taking up the kits and shipping them. when they Ship your parts they send the actual payment request. To complete this DeLorean build up. Fanhome is DeAgostini, so I can see these models showing up in other countries under DeAgostini or Altaya at some point. Looks like Ill be selling my Mercedes 300 rolling chassis. Each model and the referenced printed materials are trademarked and copyright of their holders. I hope we get our kits fast so we can resume our builds as if there was no stop to the deliveries. Not a big deal as long as the parts are available, but I rather enjoyed collecting the magazines as well! We would need to start our subscription at that issue. Hi I have been collecting part for ghostbusters car I had a problem last year for over two month with no part they a problem with payments your end. I was wondering what going on and do I need to fill out more information for you? Eaglemoss charged me for some issues that were never shipped, can you ship them for me free of charge? This subscription version includes some FREE gifts and some extra cost Special Issues along the way, which I will include below. Well set up a new payment plan. Unfortunately, I have no information about the Orrey. I know of at least one person who actually did receive their model, but I never got anything beyond the receipt of my order. First, please be patient. Ive lost/broken an item/piece, can I purchase a one-off issue? What this show is how poorly ran Eaglemoss was and how deceptive they were, they lied to their customers, they lied to their producers, they didnt even bother to tell the very people who bought their collection that there were gaps in the supply chain , and wrong parts issued . DOCTOR WHO FIGURINE COLLECTION ISSUE 210 DREAM LORD (#394447474660) i***r . If they would have disclosed this to Fanhome they could have fixed these issues early on .Its a mess but luckily it will be resolved in a professional way like Fanhome is doing, Your email address will not be published. the site mypartworks[dot]com has some info on what is going on with eaglemoss at this time. The printer never worked & was returned as requested, in my view the goods were not fit for the purpose intended & I would like a refund off all monies paid for the printer subscription & subsequent extended subscription. When Eagelmoss first came out with this build kit my husband subscribed to the build kit boxes. Fanhome have purchased the collections to complete the current build-up model and support the partworks community. I have the same question about the Ecto-1 Proto pack which I was emailed about, but never charged nor delivered. maybe Ill call in sick tomorrow. . Have emailed again no date what a joke for 1500 model I just wanted to say thank you for what you are doing with your communication to us. I just want to remind everyone that I am not affiliated with PCT/IXO. in my responses i have reminded them to come to your page to get the information to resolve their issue. Delivery times may vary, especially during peak periods. Opens in a new window or tab. Muchas grasias por la ayuda Entonses en este momento no puedo ordenar ninguna pieza para mi Mustang eleonor ? one more day.. just one more day. Details will be sent shortly.. Did you receive the correct front right door (no review mirror opening) as part of 91 or were you waiting for it as part of 107? If you can help Id be deeply grateful for your time. I do want to mention that this email does not confirm that PCT/IXO has secured the required licensing/distribution in the US just yet. In Spanish: Est atento a esta pgina, har todo lo posible para mantenerla actualizada con la informacin ms reciente sobre todos los ex-Eaglemoss partworks. I started this build up kit back last year and only received kits 1-30 but that's it nothing more. thanks for the update bud. Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori. No word if it will ever come out. i have been sending updates here since i found out about them going under. Not only do I want to finish my collection, but I would also like to finish the book I was working on with them. PCT/IXO told me today that the new website is currently undergoing final testing and should be available soon. Desired outcome: When I can provide a further update I will but for now please bear with us, we want to get this right from the start so a little more time is needed. Something went wrong. Free delivery for many products! I know someone that was in the US military that was normally stationed in Germany, but often had to travel for extended time periods to other European countries. Ive been paying for almost 2 years now. We do plan to offer the premium items and specials for each of the collections. The reason for my question was more related to the content. Yes, but I was hesitant to put it up. I was used to eaglemoss missing deliveries due to constant shortages or other issues so I didnt think much of it but after 3 months or so I decided to call and the support line was disconnected and emails bounced back, so I clearly had a slight panic. But if there are no instructions it is better than nothing. Any news that it will be available also here at any time? Desired outcome: this has the price listed and will show up in your payment method but it will not go through. the 2nd one has the paid request and tracking number of your shipment. I created this site to share my own build progress and hopefully offer hints and tips I discovered along the way. The products are great but if you have a problem you are SOL. We hope to be offering this service soon. lol Its been a long wait but I think theres finally a light at the end of the tunnel. Do you have any idea who the manufacturer is? I stopped receiving shipments at 102 December 2021. Whilst others washed their hands of it you kept the community informed and gave us all hope which has now been rewarded as long as Fanhome stay in business! Tax 10.00 GBP Description Unit price Qty Amount Service 27. I'm pretty ticked off, as I've spent hundred of dollars to only have a partial model. Larger batches of these emails should go out to customers shortly. Buy It Now +$25.87 shipping estimate. Their answer is that they dont know yet. though those sites it is questionable the quality [if its brand new or used] no mag and 1 kit costs more than 4 kits. 1. when your special is announced to you it says "you have till xx/xx/xxxx to contact us if you don't want to receive [insert special]". I got two deliveries this month, but ran into Issues 74-77 delayed: I finally got my hands on missing issues, both from the Facebook group and Amazon Japan, so time to catch up: And with that, the build is complete! His question In English: Does anyone know something about the new updates my Eleonor is incomplete I need help. Todays batch run was limited in scope so they could test their system. I am owed a special item that Eaglemoss never dispatched, can you send it to me? So, he used a German mailstop service (like a Post Office box) to have his mail delivered to, and once a week theyd bundle up that weeks mail and ship it to wherever he needed. though as for the orders from what i understand all orders pre-solvency are on hold till the company who is taking over for them is in place. I spoke with PCT/IXO today and their new website is now ready to go live, however they are waiting on approvals from the different licensors involved. Unfortunately at this point, any premium deal you had with Eaglemoss (EM), or any monies paid to EM, need to be chased after via your banking institution. Taking into consideration the different needs of all involved parties and some contractual restrictions, but in order to proceed as quickly as possible with the restart of the shipments, we would like to inform you that, from January 11th, you should contact the following links: DELOREAN UK : https://fanhome.com/uk/movie-series/delorean-1-8 DELOREAN GERMANY : https://fanhome.com/de/movie-series/delorean-1-8 DELOREAN USA : https://fanhome.com/us/movie-series/delorean-1-8, STAR TREK UK : https://fanhome.com/uk/movie-series/star-trek-model-kit STAR TREK GERMANY : https://fanhome.com/de/filmreihe/star-trek-modellbausatz STAR TREK USA : https://fanhome.com/us/movie-series/star-trek-model-kit, GHOSTBUSTERS UK: https://fanhome.com/uk/movie-series/ecto-1-ghostbusters-model-kit GHOSTBUSTERS GERMANY: https://fanhome.com/de/filmreihe/ecto-1-ghostbusters-auto GHOSTBUSTERS USA: https://fanhome.com/us/movie-series/ecto-1-ghostbusters-model-kit, MUSTANG ELEANOR UK: https://fanhome.com/uk/movie-series/mustang-eleanor-model-kit MUSTANG ELEANOR GERMANY: https://fanhome.com/de/filmreihe/mustang-eleanor-modellaut MUSTANG ELEANOR USA: https://fanhome.com/us/movie-series/mustang-eleanor-model-kit. Free delivery for many products! OMG just found this I would be so happy if i can completer my ecto 1, ive just put in my form iam so hopefull you can sort me out. 3. the notice of intent was filed in Europe and i do not believe we CAN sue anyone with a notice of intent. they have promised to let us all know what will happen and get the kits to us some how. It appears that Fanhome (which is DeAgostini) might be carrying this model moving forward. from my Order [protected] from 09.07.2022 is missing 2x Marvel Gladiator Hulk Figur 36cm, I paid complete. However, PCT did say that assembly instructions for all stages would be included with any parts purchased from them. I have blanked it out here. Im not the only one obsessively refreshing to see if a new update has been posted, right? Issue 159 includes a 96-page printed guide and a fabric car cover! .. With all these joint efforts, we hope that youll be able to finish your model soon. It is not intended to be a step-by-step replacement for the instructions, so please read the magazines carefully! Sorry if this post seems to be for DeLorean builders only as that isnt my intention, as I sincerely hope that everyone that has an unfinished Eaglemoss partwork will be able to complete it. unfortunately Eaglemoss is protected from lawsuit. Desired outcome: Claim it and get a lot of features. ISSUE 01; ISSUE 02; ISSUE 03; ISSUE 04; ISSUE 05 . i'm only halfway done with my model. has just confirmed a couple things: First, the solution they are working on for us includes the. the company is now in administrator status. Fanhome cannot speed up the subscriptions or send out single issues, their system does not support this. They will charge you for stuff you already cancelled and tell you it's your fault they have your wrong account number on their emails. UPDATE December 24, 2022: As of today, the mysterious link has disappeared from the Fanhome website. Country/Region of Manufacture: Unknown. I now have a build a robe t that is going to be un finished. The GCM Racing Gallery at USTE is one of the toughest scale Show and Shines in the country, if not the world. Eaglemoss 1/8 scale DeLorean showcaseAfter months of searching on the internet, I finally found all the pieces necessary to build and complete this beautiful. Dude, youre the man. This review was chosen algorithmically as the most valued customer feedback. Not like I can return it and everything is still in the original packaging started this in 7/16/2019 a d had to stop because of the hole covid thing and was stating it back up on 7/13/2022 but then find out a weeks later that they filed for bankruptcy, so like I should be able to get my money back but unlike, Desired outcome: $298.44 + $33.37 shipping. I've sent Eaglemoss a message about the . I am ready to go for whatever they want for the Enterprise parts. The re-licensing of each partwork model is still ongoing and all of the manufacturers (not just PCT) are eager to restart production of the models. Included with this email is a link to an online Google Form containing a short survey. . I can no longer build this project. We will get there! Fanhome/DeAg is a separate company and are under NO obligation to provide the same service agreements that may have existed in the past. Les meilleures offres pour 1/8 Delorean Back to the Future, EAGLEMOSS, MODELSPA DEAGOSTINI, ISSUES 21 42 sont sur eBay Comparez les prix et les spcificits des produits neufs et d 'occasion Pleins d 'articles en livraison gratuite! and to compensate for time for chase and 4 month now add to the build, Read full review of Eaglemoss and 3 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Probably that will work. Thank you so much! I agree the key word is survey there is probably no plan in place . Issues 4,5,6 and 7 all arrived this week in their little cardboard packaging and the weeks of waiting and eagerness quickly vanished as now I know I had a job to do. Brand New. now available for pre-order from any stage, Just a quick update to let you know that we plan to open the. ~Don W. three things here I have never had such a bad experience in customer service any where! Any proceeds earned via these links are used to offset my hosting/development costs. Modified Item: No. Ben Robinson (@BenCSRobinson) tweeted a few more nuggets of info today regarding both our partworks and the Starship Collections. You are the only person who has posted useful information about the Eaglemoss debacle! PCT/IXO is in no way responsible for monies/parts owed by EM. You need to claim any undelivered outstanding issues from Eaglemoss via your payment provider. 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